FAQs

Frequently Asked Questions

If this page does not answer your question, please contact Registrar@umcamping.org or call Pamela Stewart at 517-212-5442

Registration

Q: I registered online, but my registration does not show up on my account page.

A: You must pay at least the minimum deposit for your registration to be saved.

Q: What school grade should I use to register my child?

A: Use the grade your child will enter in the fall. Once your camper graduates high school, he or she is eligible to attend high school camps the summer immediately following graduation. Enter “13” or “graduate”.

 When registering online, the software will calculate your child’s grade in relation to the date of the camp event, and will show you the events available for your child. If the event you want does not appear, it is because your child is not in the grade range for that event.

Q: Why can’t I register my camper for Lake Louise, Bay Shore or Michigamme through you?

A: Those camps are affiliated with the United Methodist Church, but are independent entities. All registrations and transactions are handled by them. To reduce the possibility of error, please mail all payments, scholarship requests, and other requests directly to those camps.

Q: My son can’t decide whether he wants to go to camp. What is the latest I can enroll him?

A: As long as there are still openings in the camp event, you may register him anytime up until the day the event begins. Please call 517-212-5442 for availability.

Q: What should I do if the camp I want is full?

A: The online registration system will put your camper on a waiting list if the event is full. If an opening becomes available, you will be notified by email and the opening will be held for 2 days. You must claim it by then or it will go to the next person on the waiting list. You should also check for alternate events in your camper’s age range. If you mail in your registration, please list a second choice of events.

Q: Can I still register by mail?

A: You can, but we encourage you to use the faster, more efficient online registration process. Camps often fill during the time that a mailed registration is in transit. Online registration immediately confirms that you have secured a place for your camper in the camp event of his or her choice. It saves time and postal expense. In addition, online registration reduces errors and allows you to edit your account, and make payments and print receipts at any time. Online payments may be made by Visa, Mastercard or Discover, or by E-check. If you need a paper registration form, you will find it at www.umcamping.org. Select Resources, then Camper Forms and Information.

Scholarships

Q: I need financial assistance. How do I apply for a scholarship from Michigan Area United Methodist Camping?

A: Download the form. Have a pastor sign your completed application to confirm financial need, then submit to the Camp Registrar. Scholarship awards are not considered until a camper is registered and the $75 deposit has been paid. Funds are granted with individual consideration, but in most cases scholarship awards cover no more than 1/3 of the registration fee.

Q: Where do I send applications for MAUMC Scholarships and First-Time Camper Rebates?

Email them to the Camp Registrar at registrar@umcamping.org, or mail them to MAUMC, PO Box 120007, Grand Rapids, MI 49528. Scholarship and rebates forms must be mailed or attached to an email; they cannot be processed online or by phone.

Q: What if I still need additional financial help?

A: Check with your local church. Churches are very supportive of United Methodist Camping, and many offer camp scholarships. Additionally, you can create a fundraising account at www.bit.ly/CampFundraiser and ask friends and family to sponsor you. Also, inviting friends to sign up earns you rebates that can be applied as credit toward your registration fee. See below.

Rebates

Download Rebate Form

Q: Can siblings use the instant rebate for first-time campers?

A: Yes. Your returning camper can invite a sibling who hasn’t attended before, and both will get the same rebate that the first-time camper earns.

Q: Does my first-time camper qualify for the rebate even if no other camper invites him?

A: Yes.

Q: What is the difference between the $25 and the $50 rebate?

A: The $25 rebate is for campers staying fewer than 5 nights. The $50 rebate is for campers staying at 5 nights or more. A returning camper always receives the same rebate as the first-time camper that he or she invited.

Q: Is the rebate automatically given to first-time campers?

A: No. You must apply for it, by mailing or emailing the coupon, which is available here. Exceptions and sending instructions are noted on the coupon.

Q: Can I use the rebate as a credit on my account?

A: Yes. You may pay your fee in full, minus the rebate amount. Once the coupon is received, your account will be credited for the remainder.

Q: What if I pay in full? Can I still claim the rebate?

A: Yes. Simply send in the completed coupon. Your account will be credited, and you will receive a check for the overpaid amount in the mail within approximately 3 weeks.

Q: If my child is going to one camp location, and the friend she invited is going to another camp location, can they still claim the rebates?

A: Yes. As long as the events qualify for the rebate (see the coupon for list of disallowed events and lcations) then the location does not matter.

Q: I applied for the first-time camper rebate; why didn’t I receive a rebate check?

A: This is an instant rebate, which means it can be applied as a credit toward your registration fee. If your account is paid in full before the rebate application is received, then a rebate check will be mailed. Please allow 3-4 weeks for mailed rebates.

Payments

Q: When must the registration fee be paid in full?

A: The full registration fee must be paid one week before your camp starts.

Q: What if my church is planning to pay part of the registration fee?

A: The payment of the registration fee is your responsibility. Please make sure the church knows your camper is enrolled, and that the church pays its part of the fee at least one week before the first day of your camper’s event.

Q: Do I lose my deposit if I change my child’s enrollment to a different camp?

A: No. Your deposit, as well as other payments and credits, will transfer to the new event.

Q: Our family had a change in plans and I have to cancel my camper’s enrollment. Can you refund the fees I paid?

A: The $75 deposit is non-refundable. Other payments may be refunded if requested at least 14 days in advance of the start day of your camper’s event. If you cancel within 14 days, fees paid (including fees paid by your church) are not refundable. You also could check the website or call the Camp Registrar to find another event your camper could transfer to instead of cancelling. Emergency exceptions are left to the discretion of the Site Director.

Q: What should I do if my camper needs to cancel, or change to another event?

A:  Cancellations and transfers cannot be done online. The Central Camp Registrar must approve and handle all changes of enrollment. Please call or email with your request – registrar@umcamping.org or 517-212-5442.

Q:  Can I get a refund of my deposit?

A: The minimum deposit is not refundable. Your deposit will become a donation to the MAUMC Scholarship Fund, and you will receive a receipt for a tax-deductible donation.

Q: Can I get a refund of any payments I made besides the deposit?

A: Yes, if you cancel two weeks or more before the start day of the camp event. However, if you cancel two weeks or less before the start date, all payments are forfeited.

Q: Can I finish paying by bringing a check to the first day of camp?

A: No – please do not bring payments to camp. All registration fees are processed in a central office in Grand Rapids. ALL payments must be mailed to MAUMC, PO Box 120007, Grand Rapids, MI, or must be paid online. Not following this procedure causes delays and errors. If payment is received by mail at least 7-10 days before camp starts, all processing can be completed by the time your camper arrives at camp.

Q: My church is mailing a check to help pay for my camper. To whom should the check be made payable?

A: Make all checks for camp registration fees payable to MAUMC. If a church sends multiple campers, separate checks are preferable. But churches paying for multiple campers may write one check for all, as long as it is accompanied by a notation listing the campers’ name, camp number (or name) and the amount to be credited to each camper. Payments received for campers who are not yet enrolled will be immediately returned to the church. All checks must be mailed at least 10 days in advance of the camp event, to MAUMC, PO Box 120007, Grand Rapids, MI 49528.

Program

Please direct program-related questions to the site director or the Dean. You’ll find Dean contact information online when you click on the title of the camp in the Events area. Camp phone numbers are on each site’s home page as well as on our Staff page.

Other

Q: If optional activities or classes are offered, can my camper choose those ahead of time?

A: All extra activities are chosen upon arrival at camp. They are not offered in advance of the event.

Q: How many friends can my camper request to room with?

A: No more than two roommates can be requested.

Q: What should I pack for my child to bring to camp?

A: The dean of your child’s camp event will send you a welcome letter and a list of specific things to bring about 3-4 weeks before camp starts. In most cases, a parent packet containing more information will be attached to your confirmation for youth events. For a general list of things to bring, click on the “Resources” tab at www.umcamping.org and select Camper Forms and Information.

Q: How do I ask specific questions about the facilities or the event my child has chosen?

A: Please contact the Director of the camp site you or your child will attend. Each site, with contact information, is listed on our Staff page.

Q: My camper has food allergies. Can you accommodate them?
A: In most cases, yes. There is a place to provide this information on the Health Form. If you have additional questions or concerns, please contact Director of the camp site you or your camper will attend. Each site, with contact information, is listed on our Staff page.

Q: Does my camper need a doctor’s physical exam before camp?

A: No, an exam is not necessary. You are required by state law, however, to fill out the Health Form online as part of your registration. If you do not fill it out while you register, you will be reminded by email to log in to your account to do so. Campers will not be admitted to camp without a completed online Health Form. You may instead complete a paper form and bring it to check-in on the first day of camp.
Health Form for  children and youth under age 18. 
Health Form for Adults
 over 19.

Q: What is the Release Form and why do I need it?

The Release Form is a document signed by you, stating who may pick up your child from camp, either when the event is over, or in case of emergency. This required document is kept on file during your camper’s stay. Your child will not be released to anyone who is not named on the form. As a safeguard, you are also asked to name anyone who specifically may NOT pick up your child. Please download and print this form. Bring the completed form to check-in on the first day of camp. Please do not mail these forms to the Camp Registrar. Online registration includes this information, so if you register online, you do not have to complete the paper form.